Field Diary
SM Tokyo Shinjuku: A Gemstone Price Ladder, a Three-Arrow Refund Promise, and the Beginner Course I Wasn't Allowed to Book
A first-timer's read of SM Tokyo Shinjuku's menu before making the call: the ¥22,000 all-in new-customer pack, the weekday ¥18,000 trial, eight gemstone-named premium courses that all price the same, a refund guarantee in three parts, the members-only beginner course, and how far the separate inbound price sits above the Japanese one.